Performance ● Governance ● Compliance (PGC)
IT Governance Using COBIT
By definition, part of the governance of IT is the performance measurement on deviations compared to the defined standard, and timely and consequent implementation of corrective measures. This approach follows the cybernetic principle, i.e., everyone understands the process of setting the room temperature (standard) for the heating system (process), which will constantly check (compare) ambient room temperature (control information) and will signal (act) the heating system to provide more heat. This model and its principles identify a number of Critical Success Factors (CSFs) that usually apply to all processes as they deal with what is the standard, who sets it, and who controls or needs to act.
